Responsible Gaming
Introduction
At Gretna Cars, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only – never as a way to earn money or solve financial problems. It is important to understand that casino games are games of chance, and the odds always favour the house. Please gamble responsibly and within your means.
Age Verification
All players must be 18 years of age or older (or the legal age for gambling in your jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, you must not register or participate in any gaming activities on this site.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, or personal responsibilities due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Experiencing anxiety, depression, or irritability related to gambling
- Unsuccessful attempts to reduce or stop gambling
- Feeling a need to gamble with increasing amounts for the same excitement
- Relationships suffering due to gambling behaviour
If any of these apply to you, please seek help immediately.
Self-Help Tools & Controls
We provide a range of tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a specific timeframe
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Time-Out/Cool-Off Period: Take a temporary break from gambling for a set period
- Self-Exclusion: Voluntarily exclude yourself from our site for a longer period (from 6 months to permanently)
To activate any of these tools, please contact our customer support team or access your account settings.
Support Organisations
If you are struggling with gambling, professional help is available. Please reach out to one of the following organisations:
United Kingdom
- GamCare – Free counselling and support for problem gambling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (Free, confidential) - GamStop – The National Self-Exclusion Scheme for Great Britain
Website: www.gamstop.co.uk
Self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous – Support groups and peer support
Phone: 020 7584 7000
International Support Services
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Hotline: 0800 1 372 700
Need Help?
If you or someone you know is struggling with problem gambling, please seek help today. There is no shame in reaching out – support services are confidential, free, and available 24/7. Your wellbeing is our priority.
Do not hesitate to contact GamCare or any of the organisations listed above. They have trained professionals ready to assist you.
Contact Our Support Team
If you have questions about responsible gaming features or need assistance with setting limits on your account, please contact our customer support team. We are here to help.